T. 01625 422 226 M. 01625 618 863 E. sales@JJCookson
Used Car Search

January 2017 Customer Satisfaction Comments


All expectations achieved – we have dealt with Cooksons many times – they’re great” – CC Ltd

The friendly staff who were happy to help no matter how little the issue was” – GS

Difficulty in getting home and having to spend time in the town before I could collect the car Very helpful staff and although the car was not quite ready at the agreed time I was only waiting for paperwork and was able to sit and have cup of coffee” – AF

Quick and efficient service and after care such as cleaning the car” – AF

“….good information &¬†friendly attitude” – MI

The service was excellent. Work done good and cleaned the car inside and out. Pleased” – SC

The assistants at the checking were friendly and efficient” – JC

The efficient way every stage was managed. From the young lady who checked my car before left the premises,to a phone call when the car was ready to be picked up and the clean cat inside and outside when I arrived to pick it up. It is a pleasure to drive my car now that the brake pads and coil springs are replaced” – HP

Since the first time I had to have repairs the staff have been brilliant. I would not take my car anywhere else. The staff are always helpful” – NR

No problems, video of car by mechanic sent to me” – AF

Very friendly and the service done promptly” – Anon

The video report was helpful in terms of understanding the extra work recommended” – Anon

Communication on progress & requirements, flexibility in booking. Care taken to ensure vehicle was well presented on completion” – DH

“….staff excellent made you feel like a valued customer” – EC

They dropped me off at work, and picked me up again They sent me a video of my car’s health check up via text message, and email” – Anon

“…..a biscuit with my coffee, no but seriously, they really fulfil my expectations I couldn’t ask for anything more. Well done JJ Cookson!” – PP

The lady called Emma was very helpful, and even waited for me so I could collect my car at 5.30pm - I could drop it off and leave it,¬†I got sent a video of my car being serviced!” – EE

  • Opening Hours
  • Monday9:00 - 18:30
  • Tuesday9:00 - 18:30
  • Wednesday9:00 - 18:30
  • Thursday9:00 - 18:30
  • Friday9:00 - 18:30
  • Saturday9:00 - 17:00
  • Sunday11:00 - 16:00
  • Bank Holidays11:00 - 16:00